Terms of Service

Effective [EFFECTIVE DATE] · Last updated [DATE]

These terms are an agreement between you and [LEGAL ENTITY NAME] ("we", "us") about your use of the mileset app and its related services (together, "mileset"). By using mileset you agree to them. If you don't agree, please don't use mileset.

1. Who can use mileset

You must be at least 13 to use mileset, or 16 if you are in the European Economic Area or the United Kingdom (or the age of digital consent where you live, if that is different). [TODO: confirm the minimum age; it must match the Privacy Policy.] If you are under the age of majority where you live, a parent or guardian must agree to these terms for you. You may not use mileset if the law forbids you from doing so.

2. Accounts

You can plan trips in mileset without an account. Your trips are then saved only on your device, and if you lose the device or remove the app, they're gone. Signing in (with Apple, Google, a passkey or a code sent to your email) stores your trips on our server so they sync to your other devices. Our provider, Clerk, handles sign-in.

You are responsible for keeping access to your sign-in method secure, such as your Apple or Google account, your email and your devices. You are responsible for what happens under your account. Tell us at privacy@mileset.app if you think someone else has used it. Give accurate information when you sign up, and use one account per person.

Signing out stops syncing but leaves your trips on that device. To delete your account, see Ending these terms.

3. Your content

"Your content" means everything you put into mileset: trips, cities, itinerary items, places, booking details, notes and anything you import.

• You own your content. We don't claim any ownership of it.
• The permission you give us. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit and display your content, and to adapt its format (for example to sync it between devices), only as needed to operate, secure and improve mileset for you. This licence ends when your content is deleted from our systems, except for copies we must keep by law or that remain in backups for a limited time.
• We don't use your content for advertising, and we don't sell it.
• Your responsibility. You confirm that you have the right to put your content into mileset, and that doing so doesn't break the law or anyone else's rights. If you add details about other travellers (for example names or seat numbers in a booking), make sure you are allowed to.
• Keep your own copies. mileset is an early test version (see section 7). Keep your original confirmations and tickets.

If you send us feedback or ideas, we may use them without owing you anything.

4. Acceptable use

Don't use mileset to:

• break the law or infringe anyone's rights, including privacy and intellectual property rights;
• store or send malware, or content that is unlawful, harassing or abusive;
• access, or try to access, another person's account or trips, or any part of mileset you aren't authorised to use;
• probe, scan or test the security of our systems, or get around rate limits or access controls, except through a coordinated disclosure we have agreed to [TODO: add a security contact, e.g. security@mileset.app];
• overload or disrupt the service, or use bots or scripts to send automated requests, including to scrape place search or travel time results;
• copy, resell or redistribute mileset, or data that comes from the map and place providers it uses;
• reverse engineer the app or the service, except where the law allows you to despite this restriction.

We may limit, suspend or end access for anyone who breaks these rules, as described in section 9.

5. Travel information is advisory

mileset helps you organise a trip. It doesn't guarantee that the trip will work out.

• Travel times are estimates. They come from Apple Maps or, when that isn't available, from a rough straight-line estimate. They don't account for delays, strikes, closures, weather, queues, security checks or how fast you walk.
• Warnings can be wrong. A warning that a connection looks tight, or that two items overlap, is a hint. The absence of a warning doesn't mean a plan will work. mileset never changes your plan on its own.
• Imported details can be wrong. When you import a booking, mileset reads it automatically and can misread dates, times, time zones or codes. Check every draft against the original before you add it.
• Times and time zones. mileset shows times in the local time of each place. Clocks change, and carriers sometimes reschedule, so check your times against your ticket.
• Always confirm with the provider. Your airline, rail company, hotel, tour operator or other provider is the authority on times, gates, platforms, check-in rules and your booking. Check with them before you travel.
• We aren't a travel agent. mileset doesn't sell, book, change or cancel travel, and it isn't a party to your bookings. Booking details in mileset are copies you entered. Changing them in the app doesn't change the real booking.

You are responsible for your travel decisions, including leaving enough time to make connections.

6. Third-party services

mileset relies on services run by other companies. These include Apple (maps in the app, Apple Maps, travel time estimates and Sign in with Apple), Google (if you sign in with Google), Clerk (accounts) and Geoapify (place suggestions, using OpenStreetMap data, © OpenStreetMap contributors). Your use of those services may also be subject to their own terms and privacy policies. We aren't responsible for them, for their availability, or for the accuracy of the data they provide. Map data, place data and travel times belong to their providers and are licensed to us, not to you.

The Privacy Policy explains what data each of these services receives.

7. Early test version, no warranty

mileset is a proof of concept in early testing. Features may change or be removed without notice, the service may be unavailable at times, and data may be lost, for example during a sync conflict or an update. We may reset test data, and if we do we'll give notice where we reasonably can. mileset is free during testing. [TODO: revisit this section before any paid plan or public launch.]

To the fullest extent the law allows, mileset is provided "as is" and "as available", without warranties of any kind, express or implied. This includes warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, and any warranty that mileset will be uninterrupted, secure or error-free. Some places don't allow these exclusions. Where that is the case, they apply only as far as the law allows, and nothing in these terms limits rights you have as a consumer that can't be waived.

8. Limitation of liability

To the fullest extent the law allows:

• we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, or missed flights, trains, connections, reservations or other travel arrangements, or their costs, arising from your use of mileset or the information it shows; and
• our total liability to you for all claims relating to mileset is limited to the greater of the amount you paid us for mileset in the 12 months before the claim (currently nothing) and [AMOUNT, e.g. USD 50 / EUR 50].

These limits don't apply to liability that the law doesn't allow to be limited, such as liability for death or personal injury caused by negligence, or for fraud. If you are a consumer in the EEA or UK, we are liable under statutory law for intent and gross negligence. [TODO: lawyer to adapt this clause to the governing law chosen in section 10.]

9. Ending these terms

You can stop using mileset at any time. To delete your account and the trips stored on our server, email privacy@mileset.app. An in-app option is coming but isn't built yet. [TODO: update once "Delete account" ships in Settings > Your data.] Removing the app deletes the trips stored on that device.

We may suspend or end your access if you seriously or repeatedly break these terms, if the law requires us to, or if we need to protect other users or the service. Where reasonable, we'll tell you first and give you a chance to export your data. We may also end the test or the service altogether. If we do, we'll give at least [30] days' notice where we can, so you can keep a copy of your trips.

Sections 3 (the parts about feedback and your responsibility), 5, 7, 8, 10 and 13 continue to apply after these terms end.

10. Governing law and disputes

These terms are governed by the laws of [GOVERNING LAW: country / state], without regard to conflict-of-laws rules. Disputes will be handled by the courts of [VENUE]. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring proceedings there.

Please contact us first. Most problems can be sorted out informally.

11. Apple App Store terms

If you got mileset from Apple's App Store, these terms are between you and us, not Apple. Apple isn't responsible for mileset or its content, has no obligation to provide maintenance or support for it, and isn't responsible for handling any claims relating to it (including product liability, legal compliance and intellectual property claims). To the extent the law allows, Apple has no other warranty obligation for mileset. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You must also follow the App Store's own terms, and you confirm that you aren't in a country under a US government embargo and aren't on any US government list of prohibited or restricted parties.

12. Changes to these terms

We may update these terms as mileset changes. We'll change the "Last updated" date at the top, and if a change is significant we'll tell you in the app or by email before it takes effect. If you keep using mileset after a change takes effect, you accept the new terms. If you don't accept them, stop using mileset and ask us to delete your account.

13. General

These terms and the Privacy Policy are the whole agreement between you and us about mileset. If part of these terms can't be enforced, the rest still applies. If we don't enforce a term straight away, we haven't given up the right to enforce it later. You may not transfer these terms to anyone else without our consent. We may transfer them as part of a reorganisation, merger or sale of the service, but this won't reduce your rights.

14. Contact

[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
privacy@mileset.app [TODO: add a general support address, e.g. support@mileset.app, if different]